FAQ

We have many opportunities where your help would be greatly appreciated. Please email us at events@jghfoundation.org or call us at 514 340-8251 to discuss these options.

We encourage each participant to raise $1,500, however no minimum level is required to participate, and the fundraising platform will remain active until December 31, 2024, so that everyone can continue their fundraising should they wish to do so.

Riders and/or walkers can also participate "virtually", defining their own personal challenge and ride/walk anywhere they want.

The $1,500 fundraising target associated with this event is an individual goal. We want every participant to be satisfied with achieving it via their own means, with the ongoing support of our Event Guides.

The minimum is put in place as a bold but achievable goal to help raise a very significant amount of money for the Jewish General Hospital. Without this minimum in place, we would not be able to raise record-breaking amounts of money for personalized cancer research.

Team fundraising is a good way to work together and distribute funds among your team members before they are processed. Once they are processed, funds cannot be moved between Riders or walkers.

All donations go to the Jewish General Hospital Segal Cancer Centre. 

We have raised millions for cancer research initiatives at the JGH.

Proceeds from the event support the full spectrum of research at the Segal Cancer Centre. Each one contributes to our unique advances and deeper scientific understanding of the disease, allowing for the delivery of more effective therapies and practices to patients at the JGH, across Canada, and worldwide.

Click here to start fundraising. Once registered, you’ll have access to your Fundraising Hub, where you can log in to customize your page with an image, add your story, and use email tools to support your fundraising and track your progress.

When registering, please choose “other” under the designation section and someone from the Foundation will be in touch to assist you.

Yes, you will receive email notifications when someone donates to your fundraiser. You can send thank you emails to your supporters via the Email tab of your Fundraising Hub.

You can donate by telephone, by mail, in person or through our secure online donation application. You can make a donation by cash, cheque, money order or credit card (Visa, MasterCard and American Express).

By phone: 514-340-8251

By mail or in person: The Jewish General Hospital Foundation, 3755 Côte St. Catherine Road, Room A-107, Montreal, Quebec, H3T 1E2. Very important to specify your name and the event name at the bottom of the cheque.

Yes. Just mail in your cheque donation (we cannot accept cash). Each donation must have a completed donation form that has the participant's name you are sponsoring. You can download a copy of the donation form here.

Please make sure to mail both items to the address indicated in the upper right corner of your donation form.

Yes, you can absolutely receive cash donations. But please do not mail the cash to us! We don’t want it to get lost in the mail. Instead, write a cheque for the donation amount and mail it in with your donation form, just be sure to enter the donor’s information on the form. We no longer accept donations on behalf of someone else using credit cards. Please email us at events@jghfoundation.org or call us at 514 340-8251for more information.

Yes, Donors can email the Event Guides (events@jghfoundation.org) to receive the forms to submit a gift of stock in either Canadian or United States dollars.

The JGH Foundation uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information secure. The Foundation protects your information by working with partners that specialize in providing a secure and safe environment for credit card donations. The Foundation website also uses industry standard security measures to protect against the loss, misuse and alteration of the information you provide on this site. All information is stored in a secure database. Your credit card information will never be saved on our site.

All contributions make a difference and are appreciated. However, income tax receipts are issued only for contributions of $15 or more. Accordingly, our online donation form, which automatically generates a tax receipt for each donation, only accepts gifts of $15 or more.

Credit card numbers are not stored in our database. During the donation process we send your credit card number to an online processing terminal using a secure connection. The information is passed back as an approval or denial for the credit card donation.

Income tax receipts are automatically provided for all donations of $15 or more. Donations must be received by us by December 31 for us to issue the appropriate tax receipts for that year.

An income tax receipt is automatically generated and immediately sent to your email account when making a donation through our online donation form. You can expect to receive your receipt for a one-time donation within one or two weeks from the date you made a donation by phone or mail.

The most common reasons for not receiving the electronic tax receipt are either a wrong email address or the email being blocked by a spam filter. Please contact us by phone at 514-340-8222, extension 22763 or by email at events@jghfoundation.org for assistance.

Follow these steps to login to your Fundraising Hub:

• Click the login button which is located at the top right corner of the page you are visiting.
• Enter your username and password. You will be directed to your Fundraising Hub once you are logged in.
• If you are the team captain, you will have access to the team page in your Fundraising Hub.

You can join a team from your Fundraising Hub:

• Login to your Fundraising Hub
• Click on the profile tab
• Select the event options tab
• Scroll down to the Change Team Membership box and select the Join a Team radio button
• Search for a team to join

Personal and Group Fundraising Pages have default content when you register for an event. However, we highly recommend that you personalize your page to tell your own (or your team's) story and why the event is important to you.

Only team captains will have access to edit the Team Fundraising Page from their Fundraising Hub.

STEP 1: Login to your Fundraising Hub

STEP 2: Click on the 'Me' or 'My Team' tab, located above your fundraising progress, depending on which page you want to edit (Remember if you are not a Team Captain, you will not see the Team Page tab.

STEP 3: On the right panel you can select to customize your Personal Page URL, edit your page title and content, or update the media (photo/video).

Some things to consider:

• Please be sure your photo is saved as a JPG, GIF, or PNG file type.
• Files must be smaller than 4 megabytes.
• Only YouTube video links are supported.
• You may choose either a photo or a video link, but not both.
• You can add a different photo and video link on your Personal Fundraising Page, and if you're a team captain, on your Team Fundraising Page.

Follow these steps to update your goal in your Fundraising Hub:

• Login to your Fundraising Hub. Click "Progress" tab, then click "Personal" button.
• Next to "My Goal", click "Change".
• Enter your new goal in the space provided and click "Submit".

You have to be a Team Captain to change your group fundraising goal.

Follow these steps to update your goal in your Fundraising Hub:

• Login to your Fundraising Hub. Click the "Progress" tab, then click the "Team" button.
• Next to "Team Goal", click "Change".
• Enter your new team goal in the space provided and click "Submit".

Contacts from your Gmail or Yahoo account can be uploaded to your Fundraising Hub, for all other email providers, see 'How can I import my contacts by CSV file?'.

STEP 1: Login to your Fundraising Hub

STEP 2: On your Fundraising Hub home page and click the 'Email' tab to access the Email functionality.

STEP 3: Click 'Contacts' in the links on the right-side of the screen.

STEP 4: Click 'Import Contacts'.

STEP 5: Choose the button next to either Gmail or Yahoo and click 'Next'.

STEP 6: Login to your Yahoo or Gmail email account to link to the Fundraising Hub. Yahoo or Google may request for you to authorize access. Click 'Allow access' so that you confirm permission for your Fundraising Hub to access your email contacts.

STEP 7: Select Contacts to Import. You can opt to import ALL of your contacts from your email address book. Click the check box next to the email addresses of the contacts you want to import into your Fundraising Hub. Then, click the 'Next' button.

STEP 8: Confirm and complete a final review of the contacts that will be imported. Review your imported email addresses. If you have any duplicates to resolve, be sure to review:

• Add: add to your import for your Fundraising Hub Contacts
• Update: Modify a current contact you have in your Fundraising Hub Contacts
• Ignore: Do not add this contact to your Fundraising Hub Contacts

STEP 9: After you click 'Finished' on the bottom of the page, you're ready to start sending some emails.

To send out a personalized email via the Fundraising Hub:

• Login to your Fundraising Hub. Click the "Email" tab, click the "Compose" button.
• Select the appropriate email template from the dropdown list that appears on screen. Click "Next".
• Edit the templated message to personalize it. A link to your personal fundraising page will automatically be included at the bottom of each message when it is sent.
• When you are finished editing your message, click "Next" to select your recipients and/or import your contacts.
• After you've selected your recipients, click "Next" to see a preview of your message and click "Send".

After logging in, click on the 'Send an Email' tab on the left-hand menu of your Fundraising Hub. You can either choose the template we have created for you or customize your own. Then, you can enter the email addresses of the people you want to reach out to in the box provided or click on View/Add Contacts to import from an existing email contact list. If you choose to customize the email, make sure you click 'save' before sending it out - that way, it will be there for you the next time you choose to send an email.

After logging in, select the 'Thank your Donors' tab on the left-hand panel and then click on 'Unthanked Donors'. To send out a thank you email, select the recipients, edit the text of your thank you email and select preview & send.

You can send an email to your whole team through your Fundraising Hub. Click on 'Team', and then select 'Email Team' from the left-hand menu.